Lowongan Kerja Customer Relationship

Informasi lengkap seputar lowongan kerja terbaru untuk lowongan kerja customer relationship seperti kualifikasi yang dibutuhkan, lokasi penempatan, kisaran gaji dan serta cara melamar pekerjaan lowongan kerja customer relationship.

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Lowongan Kerja Customer Relation Officer (CRO) Di PT Solid Gold Berjangka

Lowongan Kerja Customer Relation Officer (CRO) Di PT Solid Gold Berjangka

Bersama ini kami sampaikan informasi Lowongan Kerja Customer Relation Officer (CRO) Di PT Solid Gold Berjangka sebagai berikut: Posisi: Customer Relation Officer (CRO) Persyaratan Kualifikasi Pekerjaan (Job Qualifications) Pendidikan: Minimal D3 / S1 semua jurusan (jurusan Komunikasi, Public Relations, Manajemen, Psikologi, atau Perbankan/Ekonomi diprioritaskan). Fresh Graduate dipersilakan melamar. Pengalaman: Memiliki pengalaman di bidang Customer Service, Customer Relation, Client Services, Telemarketing, atau Front Office merupakan nilai tambah. Kemampuan Interpersonal: Memiliki keterampilan komunikasi lisan dan tulisan yang sangat baik, active listening, empati tinggi, serta percaya diri saat berinteraksi dengan nasabah. Sikap Kerja: Ramah, berpenampilan rapi dan profesional, berorientasi pada solusi (problem solver), serta Mampu menjaga ketenangan di bawah tekanan. Keterampilan Teknis: Mampu mengoperasikan komputer (MS Office: Word, Excel, PowerPoint) serta terbiasa menggunakan aplikasi komunikasi profesional. Lokasi & Komitmen: Bersedia bekerja secara penuh waktu (on-site/WFO) di kantor Jakarta Pusat (TCC Batavia). Deskripsi Pekerjaan PT Solid Gold Berjangka (Jakarta) adalah perusahaan pialang berjangka resmi di Indonesia yang beroperasi di bawah lisensi dan pengawasan BAPPEBTI (Badan Pengawas Perdagangan Berjangka Komoditi). Kami bergerak di bidang pasar keuangan derivatif dan perdagangan komoditas. Saat ini kami membuka kesempatan karier bagi profesional muda yang komunikatif, ramah, dan berorientasi pada kepuasan pelanggan untuk bergabung sebagai Customer Relation Officer (CRO) Full-Time. Dalam peran ini, Anda akan menjadi wujud utama layanan profesional perusahaan bagi para calon maupun nasabah aktif. Anda bertanggung jawab untuk membangun hubungan baik (relationship building), mendampingi nasabah dalam memahami mekanisme layanan, merespons pertanyaan, serta memastikan seluruh pengalaman transaksi dan edukasi pasar berjalan dengan lancar, transparan, dan sesuai standar perusahaan. Tanggung Jawab Pekerjaan (Job Responsibilities) Manajemen Hubungan Nasabah: Membangun, membina, dan menjaga hubungan komunikasi yang harmonis serta profesional dengan calon nasabah maupun nasabah eksisting. Layanan Informasi & Edukasi: Memberikan penjelasan yang akurat dan transparan mengenai profil perusahaan, fasilitas platform perdagangan, serta prosedur transaksi komoditas kepada nasabah. Penanganan Pertanyaan & Kendala: Merespons secara cepat dan solutif terhadap pertanyaan, masukan, atau kendala administratif/teknis yang dihadapi nasabah. Penyediaan Materi Informatif: Mendampingi tim pemasaran dan analisis dalam menyampaikan pembaruan berita pasar (market updates) harian kepada nasabah. Pendampingan Onboarding: Membantu dan mendampingi nasabah selama proses pendaftaran akun, verifikasi dokumen, hingga tahap awal transaksi. Administrasi & Pelaporan: Mencatat dan memperbarui database riwayat interaksi nasabah secara rapi dan berkala pada sistem CRM perusahaan. Benefit & Fasilitas Gaji Pokok & Bonus Performa / Insentif bulanan. Program Pelatihan Intensif mengenai Financial Customer Care & Pasar Berjangka. Jenjang karier yang jelas di industri keuangan. Lingkungan kerja yang profesional dan berlokasi strategis di pusat kota Jakarta. Untuk melamar KLIK DISINI Tag: Lowongan Kerja di PT Solid Gold Berjangka, Lowongan Kerja Customer Relation Officer, Lowongan Kerja Di Jakarta Pusat, Lowongan Kerja Lulusan D3, Lowongan Kerja Fresh graduates, Lowongan Kerja Terbaru 2026

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Lowongan Kerja Senior Sales International Liner Semarang Di PT Meratus Line & Group

Lowongan Kerja Senior Sales International Liner Semarang Di PT Meratus Line & Group

Bersama ini kami sampaikan informasi Lowongan Kerja Senior Sales International Liner Semarang Di PT Meratus Line & Group sebagai berikut: Posisi: Senior Sales International Liner Semarang Persyaratan Minimum Bachelor's Degree from any major. Possess experience in International Sales / Commercial fields within the container shipping company or maritime logistics industry. Strong capabilities in Customer Service (CS) functions, shipping documentation, and port coordination. Proficient in English. Willing to be placed at the Semarang branch office Deskripsi Pekerjaan Achieving Target Lifting, Target Revenue, and all kinds of targets assigned by management, specifically managing import volumes and aggressively hunting export volumes (COC/SOC hybrid) for the Semarang area. Handling customer service tasks and managing documentation/operations for import, export, and transshipment cargoes (including handling transshipments to and from outports via Semarang). Assisting the Semarang branch office in coordination tasks to secure berth windows and equipment control for the International Trade business. Doing Sales Call Plan & Sales Call Reporting for any issues to be discussed by the reporting manager. Handling complaints from customers and ensuring swift issue resolution. Monitoring daily bookings to ensure agents/offices achieve the weekly space allocation set by Line Management. Developing customer profiles across all assigned locations with diversified cargo profiles to achieve targets set for market share, revenue, and weekly lifting. Compiling market info from each branch and reporting competitor activities regarding new services, pricing strategies, service loading factors, and other business cooperation ideas. Maintaining good relationships with our top clients. Developing productive business relationships with our overseas clients, reviewing sales processes, updating policies and procedures, and leading/developing the capability of the international sales team. Untuk melamar KLIK DISINI Tag: Lowongan Kerja di PT Meratus Line & Group, Lowongan Kerja Senior Sales International Liner, Lowongan Kerja Di Semarang, Lowongan Kerja Lulusan S1, Lowongan Kerja Terbaru 2026

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Lowongan Kerja Building materials sales specialist Di PT China Win Win Engineering (Indonesia)

Lowongan Kerja Building materials sales specialist Di PT China Win Win Engineering (Indonesia)

Bersama ini kami sampaikan informasi Lowongan Kerja Building materials sales specialist Di PT China Win Win Engineering (Indonesia) sebagai berikut: Posisi: Building materials sales specialist Persyaratan High school/technical secondary school diploma (SMA/SMK) or above, 1-3 years of sales-related work experience, experience in building materials, hardware, and engineering-related products is preferred. Familiar with the distribution of the local building materials market in Jakarta, possessing basic business negotiation and customer communication skills, and willing to accept frequent field visits to clients. Able to communicate in English, those with Chinese speaking and listening skills are preferred. Proficient in basic office software (Excel, WhatsApp business tools), able to independently complete quotations and sales order processing. Hardworking, responsible, able to withstand sales performance pressure, and possessing the execution ability to independently develop customers. Deskripsi Pekerjaan Customer Development and Expansion: Proactively develop target customers in Jakarta, including local real estate projects, engineering contractors, and building material stores/distributors. Explore building material procurement needs, expand new cooperation channels, and achieve monthly/quarterly customer development targets. Sales Process Tracking: Responsible for the entire process of customer needs assessment, product quoting, business negotiations, and contract signing; track order production, logistics, and payment collection to ensure timely achievement of sales targets. Product and Solution Promotion: Introduce the company's full range of building materials (flooring materials, waterproofing materials, architectural hardware, smart locks, home water purifiers, self-leveling cement, etc.) to customers, provide customized supply solutions for engineering projects, and match one-stop procurement needs. Customer Relationship Maintenance: Regularly follow up with existing customers, track after-sales feedback, maintain long-term partnerships, and deeply explore customer repeat purchase and incremental procurement needs. Market Information Feedback: Collect information on local building material market competitors, price trends, and changes in customer demand. Submit regular market feedback reports to assist the company in adjusting sales and pricing strategies. Internal Collaboration and Cooperation: Coordinate with warehousing, logistics, and technical support departments to handle issues such as order delivery irregularities and product installation consultations, ensuring a positive customer service experience. Untuk melamar KLIK DISINI Tag: Lowongan Kerja di PT China Win Win Engineering (Indonesia), Lowongan Kerja Building materials sales specialist, Lowongan Kerja Di Jakarta, Lowongan Kerja Lulusan SMK, Lowongan Kerja Terbaru 2026

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Lowongan Kerja Sales Manager Di PT AirAsia Indonesia Tbk

Lowongan Kerja Sales Manager Di PT AirAsia Indonesia Tbk

Bersama ini kami sampaikan informasi Lowongan Kerja Sales Manager Di PT AirAsia Indonesia Tbk (CMPP) sebagai berikut: Posisi: Sales Manager Deskripsi Pekerjaan Plan, pitch & follow up on the solutions presented to the partners. Answer their queries and close the deals by covering the other commercials. Develop a sales roadmap for the partner's initial 6 months with Teleport. Hit sales targets by successfully managing the performance of the entire country sales cycle from pre-sales to acquisition. Source for business opportunities and maintain a strong knowledge/awareness of ‘what's the latest in the market’ in terms of pricing as well as solutions. Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. Develop a deep understanding of our product and operational offerings; this includes developing the ability to creatively provide solutions to our various customer challenges. Build networks and deep working relationships with key decision-makers within our target customer groups; focus always on how we can help our customers address their various problems. Lead the presentation and creation of pitch/solutions decks; follow up with relevant legal and operational teams to ensure that our solutions are backed with robust legal documentation that protects Teleport as a service provider. Identify emerging local market shifts and new opportunities while being fully aware of new products and competition status. At the onset, you may be culture-shocked working in AirAsia and with the Teleport team. Untuk melamar KLIK DISINI Tag: Lowongan Kerja di PT AirAsia Indonesia Tbk, Lowongan Kerja Sales Manager, Lowongan Kerja Di Jakarta Barat, Lowongan Kerja Lulusan D3, Lowongan Kerja Terbaru 2026

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Lowongan Kerja Customer Relationship Management Analyst Di PT Astra Digital Arta (AstraPay)

Lowongan Kerja Customer Relationship Management Analyst Di PT Astra Digital Arta (AstraPay)

Bersama ini kami sampaikan informasi Lowongan Kerja Customer Relationship Management Analyst Di PT Astra Digital Arta (AstraPay) sebagai berikut: Posisi: Customer Relationship Management Analyst Persyaratan Education: Gelar Sarjana di bidang Marketing, Bisnis, Data Analytics, atau bidang terkait. Experience: Memiliki pengalaman yang terbukti sebagai CRM Analyst atau peran serupa, diutamakan dalam industri e-money atau layanan keuangan. Berpengalaman menggunakan software CRM (misalnya MoEngage, CleverTap, Insider, Salesforce, HubSpot) serta tools analisis data (misalnya SQL, Excel, Tableau). Berpengalaman dalam mengelola program loyalitas pelanggan. Berpengalaman dalam aktivitas cross-sell, up-sell, dan lead generation. Skills: Memiliki kemampuan analitis dan pemecahan masalah yang kuat. Menguasai analisis dan visualisasi data. Memiliki kemampuan komunikasi dan presentasi yang sangat baik. Mampu bekerja secara mandiri maupun dalam tim. Memiliki ketelitian dan kemampuan organisasi yang baik. Memiliki kemampuan membuat konten untuk email dan push notification. Memiliki kemampuan desain (menjadi nilai tambah). Technical Skills: Mahir menggunakan software CRM dan tools analisis data. Memiliki pengetahuan tentang regulasi privasi data dan praktik terbaiknya. Memahami digital marketing dan strategi customer experience. Personal Attributes: Memiliki kemampuan berpikir strategis dan perencanaan yang kuat. Mampu beradaptasi dalam lingkungan kerja yang dinamis dan cepat. Memiliki integritas tinggi serta komitmen terhadap kepuasan pelanggan. Preferred Qualifications: Gelar lanjutan di bidang terkait. Pengalaman di industri e-money atau layanan keuangan. Memiliki sertifikasi di bidang CRM atau data analytics. Deskripsi Pekerjaan Data Analysis: Mengumpulkan, menganalisis, dan menginterpretasikan data pelanggan dari berbagai sumber untuk memberikan insight dan rekomendasi. Mengembangkan dan memelihara dashboard serta laporan untuk memantau metrik utama terkait akuisisi, retensi, dan engagement pelanggan. CRM System Management: Mengawasi implementasi dan pemeliharaan sistem CRM, serta memastikan integritas dan akurasi data. Berkolaborasi dengan tim IT dan departemen lain untuk memastikan sistem CRM memenuhi kebutuhan bisnis. Customer Segmentation: Mengembangkan dan mengimplementasikan strategi segmentasi pelanggan untuk menargetkan kelompok pelanggan tertentu secara efektif. Membuat dan memelihara profil serta persona pelanggan untuk mendukung upaya pemasaran yang lebih terarah. Campaign Management: Bekerja sama dengan tim marketing untuk merancang, menjalankan, dan mengevaluasi kampanye CRM. Memantau performa kampanye dan memberikan rekomendasi berbasis data untuk peningkatan. Menjalankan kampanye program loyalitas, termasuk distribusi poin dan voucher. Customer Loyalty Management: Mengelola dan mengoptimalkan program loyalitas pelanggan, termasuk administrasi poin dan voucher. Menganalisis data program loyalitas untuk memberikan insight dan rekomendasi dalam meningkatkan loyalitas pelanggan. Memantau dan melaporkan efektivitas inisiatif serta kampanye loyalitas. Cross-Sell and Up-Sell Activities: Mengidentifikasi peluang untuk cross-selling dan up-selling produk serta layanan kepada pelanggan yang sudah ada. Mengembangkan dan mengimplementasikan strategi untuk meningkatkan tingkat cross-sell dan up-sell. Lead Generation: Menghasilkan dan mengkualifikasi leads melalui berbagai channel. Berkolaborasi dengan tim sales dan marketing untuk mengelola leads hingga menjadi pelanggan. Content Creation: Membuat konten yang menarik untuk kampanye email, push notification, dan channel komunikasi lainnya. Mendesain materi kampanye yang menarik secara visual (diutamakan). Customer Insights: Melakukan survei, focus group, dan metode riset lainnya untuk mengumpulkan feedback serta insight pelanggan. Menggunakan insight untuk mengidentifikasi tren, peluang, dan area yang perlu ditingkatkan dalam customer journey. Reporting and Communication: Menyusun laporan berkala terkait performa CRM dan program loyalitas serta menyampaikan hasilnya kepada manajemen senior. Berkomunikasi secara efektif dengan stakeholders untuk memastikan keselarasan dalam strategi dan tujuan CRM serta loyalitas. Untuk melamar KLIK DISINI Tag: Lowongan Kerja di PT Astra Digital Arta, Lowongan Kerja Customer Relationship, Lowongan Kerja Di Jakarta, Lowongan Kerja Lulusan S1, Lowongan Kerja Terbaru 2026

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Lowongan Kerja AVP E2E Sourcing Di PT Indosat Tbk

Lowongan Kerja AVP E2E Sourcing Di PT Indosat Tbk

Bersama ini kami sampaikan informasi Lowongan Kerja AVP-E2E Sourcing Di PT Indosat Tbk sebagai berikut: Posisi: AVP-E2E Sourcing Persyaratan Qualification: Minimum: Bachelor’s Degree in Engineering (preferred) or Business, Supply Chain, Finance (or any relevant field) from a recognized university Plus (Advanced): Master of Business Development (MBA) or Any Advanced Procurement Program Certificate Related Experience: Minimum of 5-7 years of relevant working experience in strategic sourcing, procurement, or supply chain management with demonstrated negotiation skills, commercial acumen and supplier relationship management. Proven track record of managing complex sourcing projects and driving cost savings. Strong analytical skills and experience with data-driven decision-making. Strong experience in cross-functional coordination and stakeholder management. Exposure to B2B commercial models is preferred. Skills: Passionate about understanding stakeholders’ requirements and ensuring their expectations on vendors and deliveries are captured and included in RFx and subsequently in Contract to protect Indosat’s interest. Able to maintain impartial and provide objective assessment and recommendation for any commercial and contractual issues or disputes. Able to work collaboratively across departments and with external partners. Strategic thinking and problem-solving abilities. Effective negotiation and conflict resolution skills. Possess a high level of personal and professional integrity. Excellent communication and interpersonal skills Proficiency in procurement software and tools. Deskripsi Pekerjaan The AVP – E2E Strategic Sourcing acts as the Single Point of Contact (SPOC) for the B2B Directorate in managing all sourcing-related requirements. This role is responsible for reviewing, validating, and coordinating all incoming sourcing requests from B2B prior to dispatching them to the respective Strategic Sourcing divisions. The AVP ensures completeness, commercial clarity, governance alignment, and timeline feasibility before execution. The AVP monitors end-to-end progress of sourcing activities to ensure alignment between Purchase Order (PO) issuance targets and customer Ready For Service (RFS) commitments, minimizing delivery risk and revenue leakage. In addition, this role is responsible for establishing and maintaining a structured reporting mechanism covering sourcing intake quality, request value tracking, SLA performance per buyer and division, and identification of recurring bottlenecks. The AVP shall analyze sourcing performance data to identify process pain points and propose continuous improvement initiatives aimed at increasing efficiency, reducing administrative rework, and improving on-time PO issuance aligned with B2B revenue targets. Untuk melamar KLIK DISINI Tag: Lowongan Kerja di PT Indosat Tbk, Lowongan Kerja Sourcing, Lowongan Kerja Di Jakarta, Lowongan Kerja Lulusan S1, Lowongan Kerja Terbaru 2026

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